Privacy Policy

‍Bobby O's HVAC Inc respects your privacy and is committed to protecting the personal information you provide when using our website, scheduling services, or communicating with our team. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Schedule an appointment
Request a quote or service
Submit a contact form
Call or email us
Sign up for a service agreement or promotion

This information may include:

Full name
Phone number
Email address
Home or service address
Payment details (for billing purposes)
HVAC system information

We may also collect limited data automatically through cookies when you browse our website.

2. How We Use Your Information

We use the information collected to:

Schedule and perform HVAC services
Respond to customer inquiries
Send service reminders and confirmations
Provide estimates, invoices, and receipts
Process payments and financing
Send marketing emails and promotional offers (you may opt out at any time)
Improve our website and services

We do not sell or rent your personal information to third parties.

3. Information Sharing and Disclosure

We only share your information with third parties when necessary to:

Process payments through secure financial partners
Schedule services via third-party software (e.g., ServiceTitan)
Comply with legal obligations or respond to law enforcement requests

Any third-party service providers are required to protect your data and use it solely for service-related purposes.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure payment systems, limited access to customer data, and encrypted communications where appropriate.

However, no online transmission or storage system is completely secure. We cannot guarantee the absolute security of your data.

5. Cookies and Website Usage

Our website may use cookies to enhance user experience and collect non-personal data about site usage (such as pages visited, browser type, or device type). You can disable cookies through your browser settings if you prefer.

6. Your Rights and Choices

You have the right to:

Access or update your personal information
Opt out of marketing emails at any time
Request deletion of your personal data (subject to legal or contractual obligations)

To make a request, please contact us using the information below.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Bobby O's HVAC Inc
37 Parkridge Cir
Port Jefferson Station, NY 11776
Phone: 631-928-1250

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